Cocoon Wellness represented by Martine Feyants is committed to protecting your privacy. I therefore strive to process your personal data in a legal, fair and transparent manner.
Personal data processing is subject to European Regulation 2016/676 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to processing personal data and on the free movement of such data, as well as the law of 30 July 2018 on the protection of individuals with regard to processing personal data.
DATA I COLLECT
Depending on which service you use, I may process the following personal data from you : Name, address, email address, date of birth and phone number
I process your personal data for various purposes. During each handling, I only process the personal data that is necessary to achieve the intended purpose.
HOW DO I COLLECT DATA?
Directly from you:
In view of the nature of the service, I can only offer you services if certain personal data is shared with me. The personal data I collect always comes exclusively from you.
When you send an email, I may keep those messages and ask for some of your personal data, which is necessary for the situation. This allows me to process your questions and respond to your requests.
Your personal data will not be used for marketing purposes unless you expressly consent to it.
Sending out my newsletters, surveys or offers is therefore always based on your explicit consent. I will send you a maximum of 12 newsletters per year.
You can unsubscribe at any time by using the link in the newsletter or by sending an e-mail to firstname.lastname@example.org. I will then immediately delete your data from the newsletter mailing list.
THE GOALS OF THE DATA PROCESSING
Cocoon Wellness processes your personal data for the following purposes: Customer records and providing services to customers
THE LEGAL BASIS OF THE DATA PROCESSING
Cocoon Wellness bases its actions in regard to processing your personal data on the following legal grounds:
Permission: When I ask for your permission to process your personal data and you give it to me. You may withdraw this permission at any time. This withdrawal shall apply only to the period after withdrawal and shall not affect the legality of any processing that took place up to the date of withdrawal.
Execution of an Agreement: If processing your personal data by Cocoon Wellness is necessary in order to perform my services.
Legal obligation: If processing your personal data is necessary to comply with a legal obligation that I am subject to.
Legitimate interests: Processing is necessary for the protection of Cocoon Wellness
SECURITY AND RETENTION PERIOD
Cocoon Wellness takes appropriate technical and organizational measures to protect your personal data from unauthorized processing.
Personal data: I do not retain personal data for longer than is necessary for the purpose for which it was provided. This means that I do not retain your data for longer than is necessary to provide the service(s) concerned to you. The personal data will be automatically deleted from my system after a maximum period of 5 years of inactivity.
PROVIDING INFORMATION TO THIRD PARTIES
I do not pass on or sell your personal data to others, unless this is necessary for the provision of the service, required by law, or we have your written consent.
You have the right to an understandable and transparent explanation of how we handle your personal data. In this connection, you have the following rights.
Right of inspection: You have the right to request, at any time, access to the personal data that I have available about you.
Right to correction: You have the right to correct your personal data if it is incorrect or out of date and/or to have it restated if it is incomplete.
Right to object: You have the right to object to the fact that your personal data will be processed if that processing is based on a public collective interest or the legitimate interest of the processor of your personal data. In addition, you may also apply this right of objection if your personal data is processed for direct marketing purposes.
Right to restrict processing: You have the right to request a restriction on processing your personal data. By limiting the processing of your personal data, your personal data can still be retained, but its use is limited. If you have requested a processing restriction, the data processor may only store your data. This means that your data can no longer be used to perform other operations.
Right to be forgotten: You have the right to ask me to remove all personal data that I have in relation to you. When you submit a request to delete your personal data, I will remove any data that may be traceable to you, except for the data that I must or may retain under the law. In view of the nature of the service, I can only offer you services if you agree to certain personal data about you being shared with me.
In order to exercise the above rights, the easiest way is to contact me by sending an e-mail with your request to email@example.com.
You have the right to submit a complaint about how I handle your personal data. If you do have a complaint, I would prefer to solve it together with you. For this, please contact us.
You also have the option to submit a complaint to the Belgian supervisory authority: Gegevensbeschermingsautoriteit (The Belgian Data Protection Authority), drukpersstraat 351, 1000 BRUSSELS, Belgium firstname.lastname@example.org.